FetchOtter Terms of Service

Effective Date: March 19, 2026

Last Updated: March 21, 2026

These Terms of Service (“Terms”) govern your access to and use of FetchOtter and any related websites, applications, software, workflows, APIs, integrations, and services we provide (collectively, the “Services”).

The Services are operated by Mohit Gangrade, an individual based in India (“FetchOtter,” “we,” “us,” or “our”).

Contact: mohit@fetchotter.com

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

1. The Services

FetchOtter is a Notion automation tool that allows users to connect APIs to Notion databases, create or enrich Notion pages, generate AI-assisted content using user-supplied third-party API keys, and extract webpage data for storage in Notion.

Depending on the features available in your plan, the Services may allow you to:

• configure requests to third-party APIs using your own URLs, parameters, headers, authentication details, and request bodies
• use existing Notion page or database properties as variables in workflows
• create, update, enrich, or overwrite Notion pages or properties
• generate content using prompts and third-party AI providers
• extract webpage content and send results to Notion

The Services may change over time. We may add, remove, modify, suspend, or discontinue any part of the Services at any time.

2. Eligibility

You may use the Services only if:

• you are at least 18 years old, or you have permission from a parent or legal guardian
• you have the legal capacity to enter into a binding agreement
• if you use the Services on behalf of a company, agency, client, or other entity, you represent and warrant that you have authority to bind that entity to these Terms

3. Accounts and Workspace Access

FetchOtter uses Notion OAuth for authentication and workspace connection.

Subscriptions are sold on a per-workspace basis. Each separate Notion workspace requires its own paid subscription unless we expressly state otherwise.

You are responsible for:

• maintaining the security of your connected accounts, credentials, and workspace access
• ensuring only authorized persons use your account and connected workspace
• all activity that occurs through your account, workflows, integrations, or connected workspace

You may use FetchOtter for client work, including agency services, but you may not resell, sublicense, white-label, redistribute, or commercially repackage the Services unless we expressly authorize it in writing.

4. Subscription Plans, Billing, and Merchant of Record

FetchOtter may offer free and paid plans. Paid plans are currently offered on a recurring monthly basis, and we may introduce annual plans or other billing options in the future.

Payments for paid plans are processed by Paddle, which acts as our Merchant of Record. By purchasing a paid subscription, you acknowledge and agree that billing, taxes, invoicing, payment processing, renewals, cancellations, and related transaction handling may be managed by Paddle under its own terms and policies.

By subscribing to a paid plan, you agree that:

• fees are billed in advance on a recurring basis unless cancelled
• subscriptions renew automatically unless cancelled before the next renewal date
• plan pricing, features, limits, packaging, and availability may change prospectively
• free plan limits, usage caps, and access levels may change at any time
• we are not required to maintain or grandfather any pricing, plan structure, or feature set unless we expressly choose to do so

If a payment is declined, reversed, disputed, refunded, or otherwise fails, we may suspend or terminate access to the affected Services.

5. Refunds

We offer a 14-day refund policy for FetchOtter purchases.

If you would like to request a refund, you must submit your request within 14 days of your purchase.

Refund processing for purchases made through FetchOtter is handled by Paddle as Merchant of Record. You can request a refund through Paddle’s buyer support portal at paddle.net. You may also contact us at mohit@fetchotter.com, and we can help you locate your order or direct you to the correct support flow.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.

6. Acceptable Use

You may use the Services only in compliance with these Terms and applicable law.

You must not use the Services to:

• engage in unlawful, harmful, fraudulent, deceptive, or abusive activity
• violate the rights of any person or entity
• infringe intellectual property, database, privacy, publicity, confidentiality, or other legal rights
• scrape, collect, process, store, enrich, transfer, or write personal, sensitive, regulated, or protected data without all necessary rights, permissions, and legal bases
• bypass or attempt to bypass authentication systems, paywalls, CAPTCHAs, robots.txt restrictions, rate limits, or other technical or contractual restrictions
• introduce malware, spyware, phishing content, spam, or other harmful code or content
• interfere with, disrupt, degrade, probe, scan, test, reverse engineer, or compromise the Services or related systems
• use the Services in a way that harms us, our infrastructure, other users, third-party providers, or third parties
• copy, reproduce, distribute, lease, sell, sublicense, or exploit any part of the Services except as expressly permitted by these Terms

We may monitor, investigate, suspend, throttle, restrict, or terminate use of the Services for security, operational, legal, abuse-prevention, fraud-prevention, or enforcement purposes.

7. Scraping and External Data Sources

The Services may allow you to extract or process data from websites or other external sources selected by you.

You are solely responsible for ensuring that your use of scraping, extraction, enrichment, collection, automation, and storage features complies with:

• applicable law
• the target website’s terms or usage restrictions
• robots.txt and similar directives
• privacy and data protection obligations
• confidentiality obligations
• intellectual property, database, and contract rights

You must not use the Services to bypass access controls or access, collect, process, or store data you do not have the legal right to use.

We do not review or approve every website, source, or extraction workflow used through the Services. We are not responsible for the sources you access, the data you collect, or how you use that data.

If we determine, in our sole discretion, that you are abusing scraping-related features or creating legal, operational, or reputational risk, we may suspend or terminate your access immediately.

8. AI Features and User-Provided API Keys

Certain features may allow you to generate AI-assisted output using your own third-party API keys, including API keys from providers such as OpenAI.

You are solely responsible for:

• supplying and securing your own API keys and credentials
• complying with the terms, policies, and restrictions of any third-party AI provider you use
• reviewing and validating AI-generated outputs before using or relying on them
• ensuring your prompts, inputs, generated outputs, and downstream use comply with applicable law and third-party provider requirements

AI-generated output may be inaccurate, incomplete, misleading, biased, offensive, or otherwise unsuitable for your intended purpose.

FetchOtter does not guarantee that AI-generated output will be accurate, complete, lawful, non-infringing, or fit for any purpose, and we are not responsible for decisions, actions, losses, or liabilities arising from your use of such output.

9. Third-Party Services and Integrations

The Services may interoperate with third-party services, including but not limited to:

• Notion
• third-party AI providers
• external APIs
• websites and data sources
• hosting and infrastructure providers
• analytics providers
• payment providers and Merchant of Record services

Those third-party services are not controlled by FetchOtter.

We are not responsible for any third-party service, including its availability, content, policies, restrictions, downtime, rate limits, security, data handling, pricing, API changes, suspensions, or terminations.

Third-party services may change, fail, or break integrations at any time. You are solely responsible for ensuring that you have the right to connect to and use those services through FetchOtter and that your use complies with all applicable third-party terms.

10. User Content and License to Us

As between you and FetchOtter, you retain your rights in the workflows, prompts, configurations, inputs, data, request details, outputs, and other content you provide through the Services (“User Content”), subject to the rights of third parties and the licenses granted in these Terms.

You grant FetchOtter a limited, non-exclusive, worldwide, royalty-free license to host, copy, transmit, process, store, transform, display, and otherwise use User Content solely as necessary to:

• provide and operate the Services
• maintain and secure the Services
• support your account and workflows
• detect, prevent, and investigate abuse, fraud, and security issues
• troubleshoot, improve, and develop the Services
• comply with legal obligations and enforce these Terms

This license ends when your User Content is deleted from the Services, except to the extent we need to retain limited information for legitimate operational, security, compliance, or legal reasons.

11. Ownership of the Services

The Services, including all related software, interfaces, designs, branding, documentation, and intellectual property rights, are owned by or licensed to Mohit Gangrade.

These Terms do not grant you ownership of the Services.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Services for your internal business or personal use.

You may not:

• copy, modify, distribute, sell, lease, or sublicense the Services
• create derivative works from the Services
• reverse engineer, decompile, disassemble, or attempt to extract source code, except where such restriction is prohibited by law
• use our branding, names, or logos without our prior written permission

12. Data Handling and Retention

We may store or process certain information in connection with operation of the Services.

Based on the current functionality of the Services:

• Notion access tokens may be stored for as long as your account remains active
• workflow API credentials may be stored until the relevant workflow is deleted
• prompt templates may be stored until the relevant workflow is deleted
• API responses may be processed temporarily and are not intended to be retained after processing and delivery to Notion
• scraped webpage content may be processed temporarily in memory and is not intended to be retained after processing and delivery to Notion
• AI outputs may be processed temporarily in memory and are not intended to be retained after processing and delivery to Notion
• logs and run history may be retained for operational purposes and may be subject to future retention limits

If your account is deleted or terminated, we may delete associated data, credentials, workflow configurations, and logs, subject to any legal or operational retention requirements.

You are solely responsible for maintaining backups of any important data, including Notion content and data in connected third-party services.

13. Analytics and Service Improvement

We may collect and use usage, diagnostic, operational, and analytics data relating to the Services.

This may include aggregated or de-identified information such as:

• workflow usage
• feature usage
• run counts
• performance metrics
• reliability metrics
• error rates
• abuse indicators
• product analytics

We may use this information to operate, support, secure, analyze, improve, and develop the Services.

14. Beta and Experimental Features

We may make certain features available as beta, preview, early access, experimental, or similar designations (“Beta Features”).

Beta Features may be incomplete, unstable, more likely to contain bugs, or subject to additional restrictions. Beta Features may be changed, suspended, or removed at any time without notice.

To the fullest extent permitted by law, Beta Features are provided with no additional guarantees, commitments, or support obligations.

15. Service Availability and Changes

The Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Services will be uninterrupted, secure, timely, or error-free, or that any feature, integration, plan, workflow type, or free limit will remain available for any period of time.

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice.

Because the Services depend in part on third-party services, websites, APIs, and providers, some features may stop working or behave differently if those third parties change their systems, restrictions, or terms.

16. Your Responsibility for Workflows, Outputs, and Data Loss

FetchOtter is an automation tool. You are solely responsible for how you configure and use it.

You are responsible for:

• reviewing workflows before running them
• checking variables, mappings, prompts, URLs, request parameters, request bodies, headers, authentication details, and destination fields
• confirming that workflows target the correct Notion databases, pages, and properties
• verifying outputs before relying on them
• maintaining backups of important data before running workflows that may create, modify, enrich, overwrite, or delete information

The Services may create, update, enrich, overwrite, or otherwise modify data in Notion or connected systems based on your setup, prompts, mappings, and instructions.

To the fullest extent permitted by law, FetchOtter is not responsible for:

• accidental deletion of data
• overwriting, corruption, or loss of data
• incorrect mappings or workflow setup
• destructive updates
• inaccurate or undesirable outputs
• malformed prompts or instructions
• third-party API failures
• changes in websites or third-party services
• failed syncs
• downtime
• user mistakes
• unauthorized access resulting from compromised credentials outside our reasonable control

You understand that automation carries inherent risk, and you use the Services at your own risk.

17. Suspension, Cancellation, and Termination

You may cancel your paid subscription at any time. If you cancel, your access will continue until the end of the current paid billing period unless otherwise stated in your plan.

We may suspend or terminate your access to all or part of the Services immediately, with or without notice, if:

• you violate these Terms
• your use creates legal, security, operational, or reputational risk
• payment is overdue, reversed, disputed, or fails
• we suspect fraud, abuse, misuse, or unauthorized activity
• we are required to do so by law or by a third-party provider

We may choose to suspend access first while investigating and later restore or terminate access in our discretion.

Upon deletion or termination of an account, we may delete associated data, credentials, workflows, and logs, subject to any legal or operational retention obligations.

18. Privacy

Your use of the Services is also subject to our Privacy Policy.

By using the Services, you acknowledge that we may collect, use, store, and process personal and technical information in accordance with our Privacy Policy and these Terms.

19. Service Providers

We may use third-party service providers, contractors, subprocessors, and infrastructure vendors to host, operate, secure, maintain, analyze, support, and improve the Services.

These providers may include hosting, database, analytics, logging, communications, monitoring, support, and payment-related providers, including providers such as Railway.

We may change our service providers from time to time in our discretion.

20. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, or suitability.

We do not warrant that:

• the Services will meet your requirements
• the Services will be uninterrupted, secure, or error-free
• any output, enrichment, extraction, transformation, or sync will be accurate, complete, lawful, or suitable for your intended use
• any data will not be lost, overwritten, delayed, corrupted, or unavailable

21. Limitation of Liability

To the fullest extent permitted by applicable law, FetchOtter and Mohit Gangrade shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, business opportunities, goodwill, use, or data, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the total aggregate liability of FetchOtter and Mohit Gangrade for all claims arising out of or relating to the Services or these Terms shall not exceed the total amount paid by you for the Services during the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability to the extent such liability cannot be excluded or limited under applicable law.

22. Indemnity

If you use the Services on behalf of a business, agency, client, or other entity, or if your use of the Services gives rise to claims against us, you agree to defend, indemnify, and hold harmless Mohit Gangrade and FetchOtter from and against any claims, liabilities, damages, losses, judgments, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use of the Services
• your User Content
• your workflows, prompts, API requests, scraping activity, generated outputs, or integrations
• your violation of these Terms
• your violation of applicable law or third-party rights

23. Informal Resolution, Governing Law, and Jurisdiction

If you have a dispute, concern, or claim relating to the Services or these Terms, you agree to first contact us at mohit@fetchotter.com and make a good-faith effort to resolve the matter informally.

If the matter cannot be resolved informally, these Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of laws principles.

Subject to the informal resolution requirement above, the courts located in Kota, Rajasthan, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Services, our business practices, legal requirements, or third-party requirements.

If we make material changes, we may post the updated Terms on our website or provide notice through the Services.

Changes become effective when posted or on the effective date stated in the updated Terms. By continuing to use the Services after updated Terms take effect, you agree to the revised Terms.

25. General Terms

These Terms constitute the entire agreement between you and FetchOtter regarding the Services, unless additional written terms expressly apply.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision is not a waiver of our rights.

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, reorganization, or operation of law.

Section headings are for convenience only and do not affect interpretation.

26. Contact

For support, legal notices, refund requests, or questions about these Terms, contact:

Mohit Gangrade
Email: mohit@fetchotter.com